Complaints/Customer Service Advisor

2019-10-08 10:11:252019-12-06Austin Banks
Job TypePermanent Part Time
AreaSouth Yorkshire, UK
SectorCustomer Service
Start Date
Telephone01302 822228
Job Ref498910
Job Views192
Description
498910
Complaints/Customer Service Advisor   
Doncaster    
Part Time - Permanent - 25 hours    
Salary £13,180   

 
Fantastic Opportunity!
    
Austin Banks are currently recruiting for our award winning client in Doncaster. They are currently on the lookout for a Part Time/Permanent Complaints/Customer Service Advisor to join their growing team.

The role
 
Providing a high level of customer service via:
·       Dealing with any and all issues that arise from our customers and resolving complaints professionally    
·       Responding in a timely manner
·       Handling telephone calls that come into the business   
·       Managing our customers' expectations
·       Relaying information and providing answers on products and services  
 
About You   
 
·       You must have a good level of education
·       Must be resilient
·       Enthusiastic
·       Strong communication skills 
·       Able to deal with issues in a swift and profession manner
·       Excellent problem solving skills
·       Computer literate
·       Ambitious     
 
This position is Monday - Friday with the exception to work 1 Saturday a month 10:00-16:00   
Hours: Alternate weeks - Early shifts 8:00-13:15 followed by a week of late shifts 15:45-21:00
  
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Address

Austinbanks Ltd
Druids House
25 High Street
Bentley
Doncaster
DN5 0AA

Contact details

01302 822 228

info@austinbanks.co.uk

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