Customer Service Coordinators

2022-06-13 16:42:512022-07-27Austin Banks
Job TypePermanent Full TimeTemporary / Contract
AreaWest Yorkshire, UKWest YorkshireUK
SectorCustomer ServiceSales
Start DateASAP
Job Ref1285304
Job Views87
An excellent position has become available for an immediate start, temp to perm and perm roles available.
The Role
You will be responsible for smooth running of Key Accounts and managing general orders.
  • Ensure all orders are taken in detail and processed correctly
  • Produce and maintain a contract file, containing all relevant paperwork including signed delivery and collection notes
  • Work closely with the Transport Department to monitor and arrange deliveries within a timely manner
  • Ensure relevant spread sheets are updated daily/weekly and any concerns are brought to the attention of your Line Manager
  • Answer all incoming calls within 3 rings in a polite and professional manner
  • Create and post invoices to Sage daily
  • Check daily orders that are waiting and update Line Manager of progress if there are any delays
  • Deal with any customer queries quickly and efficiently
  • Liaise and communicate effectively with all levels of staff
  • Promote teamwork
About you
  • You will have experience of working in a customer service environment
  • Strong Administration skills
  • Experience of dealing with customers over the phone and by email
  • Order processing
  • Excel knowledge and experience
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