Part-time Social Media Customer Service / Admin

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2019-01-29 16:54:231970-01-01Austin Banks
Job TypePermanent Part Time
AreaSouth Yorkshire, UKDoncaster
SectorAdministration, Secretarial Customer Service
Salary£13180 pro-rata
Start DateASAP
Telephone01302 822 228
Job Ref29012019
Job Views99
Part-time Social Media Customer Service/Admin
£13,180 pro-rata
25 hours: 8am - 13.15 early shift, and 3.45pm - 9pm late shift. The shifts alternate weekly, with 1 Saturday shift in every 4 weeks.
Our client are looking for an enthusiastic, admin competent, customer service focused individual to handle their social media interaction with customers. This can be dealing with either complaints or enquires to products , deliveries etc.
Providing a high level of customer service via:
•              Dealing with any and all issues that arise from our customers and resolving complaints professionally
•              Responding in a timely manner
•              Managing our customers’ expectations
•              Relaying information and providing answers on products and services
About You
•             You must have a good level of education
•             Must be resilient
•             Enthusiastic
•             Strong communication skills (written and verbal skills, as some telephone work is included)
•             Able to deal with issues in a swift and professional manner
•             Excellent problem solving skills
•             Computer literate
•             Ambitious
Job TypeClear
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Austinbanks Ltd
Druids House
25 High Street

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01302 822 228

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