Shift Supervisor

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2019-05-23 14:43:121970-01-01Austin Banks
Job TypePermanent Full Time
AreaSouth Yorkshire, UKBarnsley
SalaryDepending on experience
Start DateASAP
Telephone01302 822 228
Job RefShift AB
Job Views175

Shift Supervisor


40 hours, 5 out of 7 rota basis, flexibility required as shifts are between the hours of 6am to 10pm




To monitor work flow, identifying any developing situation that may impact the service level (SL) and agree corrective action with the appropriate manager

Monitor operations and resolve any problems when identified, using appropriate resource available

Drive change and continuous improvement

Deliver and manage tasks according to company procedures in a timely manner

Perform investigations in Health & Safety and compliance breaches and deviations from procedures ensuring Investigation Reports and Corrective and Preventative Actions are closed out on time

Manage performance with colleagues with the support of the manager and look for trends of absence as well as supporting them back into the work place

Ensure regular 121’s are documented and relevant feedback is provided to colleagues

Ensure KPI targets are monitored, measured and achieved

Support the manager with all disciplinary and grievance issues in accordance with the organisational policies

Support the manager in the recruitment process as and when necessary

To understand the process flow within the department

Escalate any system or hardware failures to the appropriate department

Coach and mentor colleagues

Identify over performers and highlight individuals as talent to the Manager

Identify under performers and suggest solutions and support to enable improvements/training requirements

Constantly look at operational improvements, sharing knowledge and leading by example

Communicate with the team through regular briefings, to enable the sharing of company information. Creating a team environment and value through effective communication, motivation, equality and encouragement

Ensure Good Housekeeping and Health and Safety at all times within area of responsibility

To deputise for Shift Managers when and if the need arises


The person

Experience in leading and managing a team in a busy environment

The ability to motivate staff and deal with issues in a fair and considerate manner

Experienced in a team based environment with emphasis on quality/BRC compliance

Excellent planning and organisational skills


The benefits

Competitive salary

20 days holiday plus statutory bank holidays


Onsite parking

Job TypeClear
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Austinbanks Ltd
Druids House
25 High Street

Contact details

01302 822 228

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