Customer Service Advisor - Online

2019-07-08 13:35:282019-09-08Austin Banks
Job TypePermanent Full Time
AreaSouth Yorkshire, UKDoncaster
SectorCustomer Service
Salary£18K basic - OTE £20-22K
Start DateASAP
Telephone01302 822 228
Job Ref460877
Job Views486

Customer Service Advisor


£18K basic OTE £20-£22K

Providing world class customer service to both existing and potential customers through the website, engaging with customers to help them resolve any issues or queries they may have in relation to an existing order or a potential new purchase

Your Responsibilities

• Delivering world class customer service to potential and existing customers via the client website, live chat and telephone.

• Dealing with existing customer orders in a friendly and effective manner, and help them to resolve any issues.

Our Ideal Candidate

• Experience of working in a customer service focused environment

• Ability to provide excellent customer service at all times.

• Literacy and numeracy skills are essential.

• Basic IT skills.

• Ability to respond quickly and accurately using a tablet to text chat to our customers

Able to work weekends and evenings, the department is open 9am - 10pm, 7 days a week.

What`s in it for you?

• Joining the most engaged department within our business

• Competitive salary

• Fantastic training, giving you all the tools needed to succeed in your career

• A challenging, varied role.

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Austinbanks Ltd
Druids House
25 High Street

Contact details

01302 822 228

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