Customer Service Advisor - Online

2019-07-08 13:35:282019-09-08Austin Banks
Job TypePermanent Full Time
LocationDoncaster
AreaSouth Yorkshire, UKDoncaster
SectorCustomer Service
Salary£18K basic - OTE £20-22K
Start DateASAP
Telephone01302 822 228
Job Ref460877
Job Views486
Description

Customer Service Advisor

Doncaster

£18K basic OTE £20-£22K

Providing world class customer service to both existing and potential customers through the website, engaging with customers to help them resolve any issues or queries they may have in relation to an existing order or a potential new purchase

Your Responsibilities

• Delivering world class customer service to potential and existing customers via the client website, live chat and telephone.

• Dealing with existing customer orders in a friendly and effective manner, and help them to resolve any issues.

Our Ideal Candidate

• Experience of working in a customer service focused environment

• Ability to provide excellent customer service at all times.

• Literacy and numeracy skills are essential.

• Basic IT skills.

• Ability to respond quickly and accurately using a tablet to text chat to our customers

Able to work weekends and evenings, the department is open 9am - 10pm, 7 days a week.

What`s in it for you?

• Joining the most engaged department within our business

• Competitive salary

• Fantastic training, giving you all the tools needed to succeed in your career

• A challenging, varied role.

Apply
Apply with Indeed
Apply Later
Sign in
Register
Apply
Later
Register with
Similar Jobs
  • Renewals Advisor
    UK, South Yorkshire
    Customer Service
    £16-£20K depending on experience

    Renewals Advisor

    Sheffield

    £16-20K depending on experience

    An energetic, ambitious and growing business, happy to reward those with a desire to achieve are looking for a Renewal Advisor.

    Your role will be to contact both existing clients,...

  • Customer Service Advisor (Social Media)
    UK, South Yorkshire
    Customer Service
    Depending on experience

    Customer Service Advisor (Social Media)
    Doncaster    
    Permanent,  32.5 hours    
    £Dependant on experience 
     
    5 days a week, alternating between a week of early shifts 8am – 2.30pm followed by a...
  • Live Web-Chat
    UK, South Yorkshire
    Customer Service
    £15K basic - OTE £25K +

    Live Web-Chat
    Doncaster, South Yorkshire 
    **Please make sure you can commit to the hours before applying, as you will need to be available to work evenings and weekends**
    The hours are any 5 days out of 7, and the shift patterns are either 9am - 6pm shift, 11am to 8pm, or ...
Email Me Jobs Like This
Subscribed to similar jobs notifications

Address

Austinbanks Ltd
Druids House
25 High Street
Bentley
Doncaster
DN5 0AA

Contact details

01302 822 228

info@austinbanks.co.uk

Social network

We use cookies to provide you with the best possible browsing experience on our website. You can find out more below.
Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
+Necessary
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
ResolutionUsed to ensure the correct version of the site is displayed to your device.
essential
SessionUsed to track your user session on our website.
essential

More Details