Community Development Manager

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2019-07-30 08:07:531970-01-01Austin Banks
Job TypePermanent Full Time
AreaLondon, UKLambeth
SectorPublic SectorRetail
SalaryDepending on experience
Start DateASAP
Telephone01302 822 228
Job Ref477176
Job Views201
Community Development Manager
Salary Depending on experience

This is an exciting role to be part of the team who lead an award-winning social enterprise and
provide day to day leadership of the site and the existing team. You will also play a significant part in contributing to the overall growth through hosting commercial visits, developing relationships within the borough and local government and researching changes in the social enterprise and not for profit scene.

Key accountabilities are:
  • Take responsibility for the day to day running of our three spaces (Store; Hub and Kitchen); including achievement of targets that support delivery of our social impact measures
  • Work as an integral part of the wider team to compliment, add to and enhance the development of processes, procedures and growth
  • Ensure that all standards and expectations are clearly understood by your teams so that the highest standards of Safeguarding, Health and Safety and Food Safety are adhered to
  • Take the lead on safeguarding for your site, ensuring teams fully understand the importance and maintain up to date knowledge to protect themselves and our members
  • Ensure effective management of your team, and demonstrate inspirational leadership
  • Liaise with points of contact at established partners and develop new partnerships that support our members and communities
  • Recruit new members within allocated areas of the community to ensure we are reaching all of the people who need us most
  • Develop new ideas to drive the membership strategy and supporting the roll-out of new initiatives in the other Shops
  • Work with mentors and community leaders to lead groups; coaching and supporting colleagues to ensure our group sessions are the best they can be
  • Provide individual mentoring when necessary to our most vulnerable members
  • Support the development, and implementation, of strategic initiatives to continue to grow and develop the company model, in particular our Success Plan
  • Host and support visits from third parties, passionately and effectively communicating our model
  • Gathering impact data through daily monitoring of activities and supporting actual impact analysis
  • Challenge the ‘status quo’ to ensure we are consistently innovating and improving the way we work
  • Lead by example to ensure exceptional customer service is delivered to our members
  • Lead by example to shape the culture and deliver change

About You 
  • Previous experience of working within social care, developing and implementing initiatives in partnership with communities
  • Mentoring qualification
  • A passion for delivering excellent community centred initiatives
  • A caring and professional attitude
  • Brilliant communication skills; both written and verbal
  • A positive attitude to problem solving
  • Confidence in the use of technology such as Excel and PowerPoint
  • An understanding of working in an empowering, self-managing, coaching culture
  • Excellent planning, organising and time management skills
  • Ability to respond flexibly to emerging and changing circumstances
  • Experience of working in a retail setting
  • An understanding of food safety
Job TypeClear
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Austinbanks Ltd
Druids House
25 High Street

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01302 822 228

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