Full Time - Live Web-Chat Customer Sales Consultant
40 hours per week - hours from 9am-10pm (over 7 days)
You will need to be able to cover shifts 9am-6pm & 1pm-10pm these will also include most weekends
Our client has a number of exciting opportunities for accomplished sales/customer service executives to join their team at their busy prestigious head offices in Doncaster. These roles will suit individuals with a track record of success, people who are used to earning good commission and strive to be the best at what they do i.e. sales.
Working within a busy sales office you will be responsible for supporting clients on line wishing to make purchases; you will be using the most up to date technology to speak to customers.
Speaking to customers via live chat video link who want to purchase products
You will act as a personal shopper to help with their enquiries
To respond to customer enquiries promptly and accurately
Produce quotations based on pricing model
Pursue quotations and convert them into orders
Maximise profitability and up sell at every opportunity
Liaise with other departments to ensure good customer service
Input sales enquires and orders
You will be offering first class customer service to potential customers
Excellent spelling and administration skills are essential for this role
Hours & Days:
The office is open 7 days per week including bank holidays; these positions require you to work Monday to Sunday, including bank holidays, weekends and evenings on a rotating basis.
Hours from 9am-10pm - shifts 9am-6pm / 1pm-10pm
The ideal candidate will have experience of working within a busy sales/customer service environment and possess excellent communication skills. You will have worked within a proactive, target driven environment, working to set KPI’s and have good administration skills and be computer literate.
You will be using cutting edge technology so an interest in IT would be advantageous.
£15k basic with an excellent commission structure and earning potential (they also consider offering a guarantee for the first 3 months)
Excellent working conditions in their prestigious head office