Customer Service Advisor, South Yorkshire, Administration, Secretarial, Customer Service

Job Category:
Administration, Secretarial, Customer Service
Job Type:
Permanent
Region:
South Yorkshire
Town:
Doncaster
Salary:
£18,000 to £19,000 per annum
Posted:
23/05/2018
Recruiter:
Austin Banks Ltd
Job Ref:
CSA-HY

1608-15
Customer Service Advisor
Doncaster
£18-£19K

Mon-Fri 9am-5.30pm with 1 in 5 Saturdays

Role
Providing a high level of customer service via:
• Dealing with any and all issues that arise from our customers and resolving complaints professionally
• Responding to emails and letters in a timely manner
• Handling telephone calls that come into the business
• Managing our customers’ expectations
• Relaying information and providing answers on products and services

About You
• You must have a good level of education
• Must be resilient
• Enthusiastic
• Strong communication skills (phone, email, letter)
• Able to deal with issues in a swift and profession manner
• Excellent problem solving skills
• Computer literate
• Ambitious

MUST HAVE DRIVING LICENCE AND OWN CAR DUE TO CLIENT LOCATION

Contact Details:
Austin Banks Ltd
Tel: 01302 822 228
Fax: 01302 822 237
Contact: Sommer Lindley
Email:

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