Business Support Advisor

 

Business Support Advisor  

Doncaster, onsite

35 hours per week, Permanent

£24,260.60

 

Benefits Package

• Fuel allowance
• Career progression opportunities
• Free onsite parking
• Company events
• Full training provided

 

We are seeking a proactive and reliable business support advisor. In this role, you will ensure tenants comply with their tenancy agreements, chase outstanding debt, and any issues are promptly identified and resolved.  

 

Key Responsibilities

• Manage rent arrears and debt collection, liaising with tenants to resolve outstanding balances.
• Maintain accurate records of arrears, payments, and tenancy agreements.
• Liaise with tenants when notice is given and manage the full notice period process.
• Conduct regular tenancy checks across the property portfolio.
• Carry out property inspections and prepare clear, detailed reports.
• Communicate findings with property owners, tenants, and relevant parties.
• Identify and report necessary repairs or maintenance issues.
• Maintain accurate records and documentation.
• Support the team with ad hoc property management tasks as required.

 

The ideal candidate will have:

• Experience in chasing payments is highly desirable
• Full UK driving licence and access to a vehicle (fuel allowance provided).
• Proficient in Microsoft Office, particularly Excel.
• Strong IT literacy and ability to maintain accurate records.
• Excellent attention to detail and problem-solving abilities.
• Outstanding face-to-face customer service skills.
• Confident, friendly, and approachable personality.