Debtors Officer

 

Debtors Officer

Doncaster, onsite

35 hours per week, Permanent

£24,260.60

 

Benefits Package

• Fuel allowance
• Career progression opportunities
• Free onsite parking
• Company events
• Full training provided

 

We are seeking a proactive and reliable Debtors Officer. In this role, you will ensure tenants comply with their tenancy agreements, chase outstanding debt, and any issues are promptly identified and resolved.  

 

Key Responsibilities

• Manage rent arrears and debt collection, liaising with tenants to resolve outstanding balances.
• Maintain accurate records of arrears, payments, and tenancy agreements.
• Liaise with tenants when notice is given and manage the full notice period process.
• Conduct regular tenancy checks across the property portfolio.
• Carry out property inspections and prepare clear, detailed reports.
• Communicate findings with property owners, tenants, and relevant parties.
• Identify and report necessary repairs or maintenance issues.
• Maintain accurate records and documentation.
• Support the team with ad hoc property management tasks as required.

 

The ideal candidate will have:

• Experience in chasing payments is highly desirable
• Full UK driving licence and access to a vehicle (fuel allowance provided).
• Proficient in Microsoft Office, particularly Excel.
• Strong IT literacy and ability to maintain accurate records.
• Excellent attention to detail and problem-solving abilities.
• Outstanding face-to-face customer service skills.
• Confident, friendly, and approachable personality.