Office Manager

We are seeking an experienced and highly organised Office Manager to oversee the efficient running of our Doncaster office. Reporting to senior management, you will lead the office team, manage day-to-day administrative operations and provide dedicated support to our managers, enabling them to concentrate on their core responsibilities.

As an Office Manager, you will be responsible for:

Office administration

• Manage the smooth running of the office, including supplies, equipment, facilities and supplier relationships
• Maintain accurate filing, records and databases, both paper and digital
• Handle incoming calls, emails, post and visitor enquiries
• Process invoices, purchase orders and expenses, and liaise with finance as needed
• Organise meetings, diaries, travel and internal events

Team management

• Line manage the office and admin team, allocating work and setting priorities
• Run regular one-to-ones and team meetings, and support staff development
• Plan rotas and cover for holidays and absence
• Monitor performance and deal with day-to-day staff issues, escalating where needed
• Act as the main contact with our external HR provider, keeping staff records, holiday and absence tracking up to date

Supporting managers

• Take on day-to-day admin tasks for managers, freeing them to focus on their teams
• Prepare reports, letters, presentations and meeting notes
• Follow up on actions and deadlines to keep work on track
• Spot ways to streamline admin processes and put improvements in place

The ideal candidate will have:

• Proven experience in an office management or senior administration role
• Experience managing or supervising a team
• Strong organisational skills, with the ability to juggle priorities and meet deadlines
• Confident with Microsoft Office (Word, Excel, Outlook) or similar systems
• A general understanding of HR processes (specialist HR is handled by an external provider)
• Excellent written and verbal communication skills
• High level of discretion when handling confidential information

Desirable

• Experience working alongside an external HR or payroll provider
• Basic bookkeeping or finance administration experience
• A leadership or management qualification
• Awareness of GDPR and health and safety requirements