What Happens If Your New Hire Leaves During Probation?
“If your placement leaves, you’ve lost your money.”
That’s something you’ll never hear from us.
At Austin Banks Recruitment, we understand that investing in a new hire can feel risky, especially when working with a new recruitment agency.
After all, if your new hire leaves during probation, that means you’ve wasted your money… right?
Wrong.
The recruitment industry isn’t always the most transparent, and let’s be honest… it doesn’t always get the best name.
That’s why we’re shifting the gears.
At Austin Banks, we’re on a mission to clear up the stigmas, open up the process, and show businesses what honest recruitment really looks like.
Because when you understand how it all works, you can make confident hiring decisions, whether you choose to partner with us or not.
In this blog, we’ll walk you through exactly what happens if your new hire leaves during probation, how our recruitment guarantee protects your business, and why our clients rarely need to use it.
Why Businesses Worry About Recruitment Fees
For a lot of businesses, recruitment feels foreign.
You trust strangers… to represent your brand, choose candidates who fit your team, schedule interviews, and manage a process that’s vital for your business future?
And there’s always that 1 common fear:
“What if it doesn’t work out? Do we lose our investment?”
That fear is fair. Unfortunately, some agencies make their terms confusing, with hidden costs or unclear guarantees.
At Austin Banks Recruitment, we believe transparency should come standard.
You’ll always know exactly what happens, when it happens, and how you’re protected.
And If you read that, and thought it sounds about right, that’s your first sign you probably need to read this blog.
Because your recruitment partners shouldn’t be strangers.
They should take the time to understand your business, through meetings, site visits, events, and yes… even a coffee or two
The Austin Banks Guarantee: What It Actually Covers
Austin Banks Recruitment is a trusted agency across Yorkshire and wider England, and there’s a reason why.
When you work with Austin Banks Recruitment, you’re not just paying for a service but also in a partnership.
And like any good partnership, there’s trust, transparency, and a shared goal: to build and retain a great team who can contribute to your business success.
But we also know that sometimes, despite everyone’s best efforts, things don’t always go to plan.
That’s where our Recruitment Guarantee comes in…
Here’s a short recap of what our guarantee looks like:
Free Replacement (Weeks 1–6)
If your new hire leaves or doesn’t pass probation within the first six weeks, we’ll provide a free replacement for the same role.
No hidden costs. No small print. Just a genuine guarantee that protects your business.
Reduced Fee (Weeks 7–12)
If the candidate leaves between weeks seven and twelve, we’ll still support you with a replacement at 50% of the original fee.
You’ll never be left to start from scratch or pay the full cost again.
Sliding Scale Rebate Option (Weeks 1 – 12)
Prefer a refund instead of a replacement? No problem.
We offer a sliding scale rebate so you can choose what works best for your business.
These options try to offer flexibility, meaning you’re always protected. Whether that be a replacement, a rebate or some insight on what might have gone wrong.
Our guarantee isn’t a marketing gimmick.
It’s our way of showing that when you trust us with your hiring, your investment is safe
It’s simple.
It’s fair.
It’s built with your business in mind.
Now, these are just condensed details of our guarantee, so if you do want some more information, please feel free to call us on 01302 822228 or email us at office@austinbanks.co.uk
Our clients love this approach because it’s rare they ever need to use it, and here’s why…
Why This Rarely Happens
We’re proud to say that very few of our clients ever need to use our guarantee, this is because, we take time to understand your business: your culture, your team, and the skills you actually need - long before we ever start sending CVs.
Before your new hire even begins, our team has already:
- Undergone business research and hiring trends from LinkedIn reports and more
- Sourced pre screened candidates from our CRM
- Advertised your role across multiple job boards
- Checked available candidates’ compliance and references
- Managed interview scheduling, notice periods, feedback and offers
We’re proud of our process, and the results speak for themselves.
By taking the time to understand your business before we begin, we’re able to match people to people - not just CVs to job titles.
Our curiosity about your culture, values, and team makes those placements last.
We get to that level of understanding by spending time with you; chatting, visiting, and learning what makes your business tick, preparing for a partnership that prevents hiring issues in the first place.
How We Build Real Partnerships
At Austin Banks, we know that recruitment works best when it’s built on real relationships, not transactions.
That’s why our consultants invest their time into understanding every client beyond just a job brief.
We visit your site, meet your team, and stay in touch long after a placement is made.
We have also recently invested time and money into hosting regular networking events and catch-ups, giving businesses a space to connect and share ideas and understand us and our clientele better.
The reason we do this? We think a relationship-first approach means we can represent your brand authentically, match people who align with your culture, and anticipate your hiring needs before they arise.
It’s about creating genuine partnerships where communication and trust come first.
That’s why Austin Banks Recruitment is more than just another recruitment agency, we’re an extension of your business.
Recruitment Fees Explained. No Hidden Costs…
Now, we know you’ve heard it all before, but transparency really is at the heart of everything we do.
Our fees are a percentage of a candidate’s salary, which is always discussed openly before we begin the process.
The percentage will always differ depending on the role, unfortunately some are a little more complex to fill than others.
You’ll always know what’s included and what isn’t
We handle everything:
- Advertising your role across platforms
- Competitor and business hiring trends
- Candidate sourcing and screening
- Interview coordination and feedback
- Offer and negotiation support
- Compliance and onboarding checks
You only pay once your candidate accepts the offer, everything else happens upfront, free of charge.
It’s simple, transparent recruitment that gives you confidence in every step of the process.
What To Do If Your Hiring, or Need a Replacement
Whether you’re expanding your team, replacing a key role, or just exploring options, we’re here to help.
We’re always happy to have a chat about your next hire.
We can talk you through our guarantee, walk you through our process, or simply offer advice.
Call us: 01302 822228
Email: office@austinbanks.co.uk
Or pop in for a cuppa, our kettle’s always on and the biscuit tin is always full.
FAQ: Understanding Recruitment Guarantees
some quick answers for our commonly asked questions
What happens if my new hire leaves during probation?
Our guarantee gives you free replacements, reduced fees, or rebate options depending on when the hire leaves.
Can I choose between a replacement or refund?
Yes, we give you the flexibility to choose what’s best for your business, depending on the time our candidate was within your business.
Why do your placements tend to stay longer?
Because we invest time in understanding your business, team, and culture before we start.
Where do you operate?
We’re a Doncaster recruitment agency, supporting clients across Yorkshire and beyond.
Because Recruitment Should Never Feel Like a Gamble
If you’ve made it this far, hopefully this blog has cleared some things up for you.
And no, if your placement leaves during probation, you won’t lose your money.
So, what happens next?
That depends on where you are right now
Maybe you’re planning to recruit soon and want to chat through how our guarantee could work for you.
Maybe you just want some advice on hiring trends, salaries, or market insights.
Or maybe you’ve got a live vacancy and need the right person in place, fast.
Whatever stage you’re at, we’re always happy to help, no pressure, no sales pitch, just honest advice.
Because choosing your agency shouldn’t be a gamble, but a decision based on trust and partnership.
If you found this blog helpful and want to read more like this, feel free to email diaz@austinbanksrecruitment.co.uk to be added to our email marketing lists.
